Quantum Metric is hiring a
Customer Success Engineer, Remote - Spain
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Customer Success Engineer closed
🏢 Quantum Metric
💵 ~$90k-$125k
📍Spain
Summary
The job is for a Customer Success Engineer at Quantum Metric, a remote-first company with a focus on diversity and employee development. The role involves supporting clients, managing technical details of their implementation, onboarding, adoption, and growth, and understanding client challenges to create innovative solutions.
Requirements
- Fluency in Spanish and English (both written and verbal) is essential
- Past experience developing, implementing, or managing digital solutions
- Solid understanding of web technologies, analytics, front-end development, and best practices for UX/UI
- Development experience with HTML, CSS, and JavaScript. Experience with React, Angular, Vue, or native mobile is a plus
- Must exhibit proficiency in JavaScript development
- Hands-on experience with digital analytics solutions such as Adobe Analytics, Adobe Target, Google Analytics, Optimizely, or Tealeaf
- Expert knowledge of browser developer tools to test scripts & diagnose issues
- Familiarity with the page load lifecycle & techniques for performance optimization
- Strong project & time management skills. Must be able to multi-task while simultaneously juggling the needs of multiple clients
- Able to adapt quickly to changing priorities and capable of operating in an ambiguous environment
- Excellent verbal and written communication skills, including presentation skills
- Socially capable and be able to connect with a diverse audience: senior leaders, middle managers, and individual contributors, both technical and non-technical
Responsibilities
- Support a portfolio of clients and manage the technical details of their implementation, onboarding, adoption, and growth
- Understand client challenges and guide them to define meaningful requirements
Preferred Qualifications
Experience in Professional Services, Customer Success, Sales Engineering, Solutions Consulting, or other client facing roles is preferred
Benefits
- One time Home-Office Stipend - upon hire
- Monthly Business Expense Stipend
- Stock Options
- Unlimited Paid Time Off
- Flexible Schedules
- Work From Home
- Hybrid workspace solutions available through Upflex
- Calm App access
- RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)
- QM funded Restaurant Vouchers
- Private Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental care
- The full vacation entitlement starts after an employee has been employed for six months
This job is filled or no longer available
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