TrustYou is hiring a
Head of Sales Operations in Germany

Summary

TrustYou is seeking a Head of Sales Operations to orchestrate and optimize sales, marketing, and customer success efforts remotely. The role involves developing a data-driven revenue operations strategy, overseeing the implementation of Salesforce and Chargebee, collaborating with the Chief Revenue Officer, managing the entire customer lifecycle, supporting pricing strategy development, and mentoring the revenue operations team.

Requirements

• Bachelor's or higher degree in Business Administration, Marketing, or a related field
• Minimum 7 years of experience in revenue operations, sales operations, or a related field, preferably within the SaaS industry
• Proven track record of developing and leading revenue operations initiatives that drive significant revenue growth
• Expertise in managing Salesforce and/or Chargebee platforms
• Strong analytical and strategic thinking skills, with the ability to translate operational execution into financial outcomes
• Exceptional leadership and communication abilities, capable of motivating teams and engaging with senior management
• Fluency in English

Responsibilities

• Developing and executing a data-driven revenue operations strategy
• Overseeing the implementation and utilization of Salesforce and Chargebee
• Collaborating with the Chief Revenue Officer to set revenue goals, accurately forecast revenues, and provide detailed performance reports
• Ensuring all revenue-related activities support the company's financial objectives, fostering cross-functional collaboration
• Managing the entire customer lifecycle to optimize acquisition, retention, and lifetime value while prioritizing customer satisfaction
• Supporting the pricing strategy development and sales promotions in coordination with product management and marketing teams
• Mentoring and developing the revenue operations team, fostering a culture of high performance and continuous improvement

Benefits

• Working in a global, diverse, and collaborative team
• Flexible working hours allowing you the freedom to shape your work-life
• Remote-friendly environment and budget for home office equipment
• Ongoing career development, training, and coaching
• Six days for learning & development
• Experience your favorite travel adventure by using a bonus vacation day
• Celebrate in style at our team events (in-person and virtually)
• Social benefits and perks based on location