Remote Technical Writer

Summary

Join Nintex as a Technical Writer and contribute to developing multi-audience technical content for the Nintex Process Platform. As a Technical Writer, you will work with a global team to develop helpful, high-quality content that enhances the understanding, experience, and usage of Nintex products.

Requirements

• 3+ years of technical writing experience
• Experience with technical writing authoring tools (MadCap Flare preferable)
• Experience working in a global agile environment
• A Technical Writing, Communications, or IT-related third-level qualification

Responsibilities

• Develop and deploy all help content, security documentation, and needed UX copy on a primary product
• Test product functionality independently to verify and develop content as assigned for product releases
• Identify additional content needs through monitoring customer feedback channels and interpreting content analytics
• Build and maintain effective communication and partnerships across teams to ensure content alignment across the organization
• Provide feedback on UX copy, Marketing, and other content areas as needed, and incorporate feedback from other teams
• Perform peer reviews to ensure a high standard of quality and adherence to style guide
• Identify and communicate product and UX design improvements suggestions to product managers, delivery managers, and UX designers
• Keep current with emerging trends in technical communication

Benefits

• Global Gratitude and Recharge Days
• Flexible, paid time off policy
• Employee wellness programs and counseling resources
• Meaningful peer recognition and awards
• Paid parental leave
• Invention/patenting assistance
• Community impact, paid volunteer time, and opportunities
• Intercultural learning and celebration