Salesforce Administrator

Summary

Join Accurate Background as an integral part of making every hire the start of a success story. As a Salesforce Administrator, you will provide day-to-day configuration, support, maintenance, and improvement of our Salesforce.com platform.

Requirements

• Ability to manage multiple projects and tasks concurrently
• Proven ability to design and implement new processes and facilitate user adoption
• Excellent verbal and written communication; attention to detail
• Bachelor’s Degree or equitable experience in lieu of a degree will be considered
• 2-3 years of experience as a Salesforce Administrator
• Knowledge of Salesforce.com (Marketing Cloud, Sales Cloud, Service Cloud) in a B2B business
• Working knowledge of SQL, Apex classes and triggers, visualforce, api

Responsibilities

• Manage user accounts, profiles, permissions, page layouts, dashboards, and reports, etc
• Maintain proper documentation of processes, policies, application configurations, and continual modifications and help related materials
• Analyze business requirements, procedures, and problems; provide solutions
• Critically evaluate information gathered from multiple sources, reconcile conflicts, and resolve user requests
• Manage operational requests such as creating rules around workflow, validation, fields, advanced formulas, custom objects, flows, etc
• Identify and implement operational improvements, enhancements, and system customizations that meet business requirements
• Ensure timely resolution of support requests
• Participate in and serve as a resource for any Salesforce related projects
• Partner with management to select and implement new Salesforce related technology solutions, including training and support
• Implement and ensure compliance with industry rules and standards

Benefits

• Annual base salary ranging from £35,200 - £52,900
• Performance-based bonus, commission, or other variable pay plan
• Full range of benefits including medical, dental, and 401k