Senior Account Executive

Summary

Join Elite Technology as a Senior Account Manager and play a key role in managing and growing mid-to-large law firm accounts across the UK and EMEA. This remote position requires building and maintaining strong relationships with key stakeholders, serving as a trusted advisor, and conducting regular business reviews. You will identify upsell and cross-sell opportunities, monitor account health, and collaborate with internal teams. The ideal candidate will have 5+ years of experience in account management, strong communication skills, and proficiency in Salesforce. Elite Technology offers a competitive compensation package and comprehensive benefits.

Requirements

• Bachelor’s degree or equivalent experience
• 5+ years of experience in account management, client success, or sales, ideally in SaaS or enterprise software
• Demonstrated success managing strategic accounts and growing existing client relationships
• Strong communication and interpersonal skills, with the ability to influence and engage senior decision-makers
• Experience collaborating across departments in a fast-paced, dynamic environment
• Proficiency in Salesforce and sales tools such as Apollo and LinkedIn Sales Navigator
• High level of organization and attention to detail
• Ability to manage competing priorities and meet deadlines consistently
• Strong business acumen and a customer-first mindset

Responsibilities

• Manage a portfolio of mid-to-large law firm accounts across the UK and EMEA
• Build and maintain long-term relationships with key stakeholders including CFOs, CIOs, and legal operations leaders
• Serve as a trusted advisor by understanding client needs and aligning them with Elite’s product offerings
• Conduct regular business reviews to track success metrics and drive strategic engagement
• Identify and pursue upsell and cross-sell opportunities across Elite’s product suite
• Monitor account health, adoption trends, and client feedback to proactively address issues and mitigate churn risk
• Partner with internal teams including Product, Marketing, Customer Support, and Solutions Consulting to deliver client value
• Maintain accurate tracking of activities, opportunities, and communications in Salesforce
• Navigate complex client organizations to uncover new stakeholders and expand Elite’s footprint
• Perform other duties as assigned to support the overall goals and objectives of the department/company

Preferred Qualifications

Familiarity with ERP, legal tech, or financial management software preferred

Benefits

• Competitive Compensation Package
• Comprehensive Healthcare Coverage (Health, Dental, Vision)
• Retirement Savings Plan with an Employer Contribution
• Professional Development Opportunities
• Tuition Reimbursement
• Parental Leave
• Time Off
• Wellness Initiatives
• Employee Assistance Program
• Generous Global Parental Leave
• Calm, free premium subscription
• Employee Discount Program