ConsumerAffairs is hiring a
Sr. Partner Manager, Remote - United States

Summary

The Senior Partner Manager role at ConsumerAffairs involves acting as the main point of contact with clients post-sale, building relationships with partners, creating plans to address their business needs, resolving customer concerns, helping the sales team up-sell or cross-sell services and products, managing partner budgets, identifying opportunities to expand partnerships, and collaborating with internal teams.

Requirements

• BSc/BA in Business Administration, Marketing or a related field
• 6+ years of relevant experience

Responsibilities

• Day to day point of contact for external partners
• Build relationships with key employees among partners
• Create plans to address partners’ business needs
• Schedule regular meetings with partners to ensure they are satisfied
• Act as point of contact for complaints and escalate issues as appropriate
• Help sales team up-sell or cross-sell services and products
• Ensure both the company and partners adhere to contract terms
• Study competition to find new ways to retain customers
• Set sales and revenue targets and work diligently to meet them
• Manage monthly partner budgets and execute monthly partner billing
• Identify opportunities to expand partnerships (budgets, new channels, new products)
• Internal coordination across functional groups to execute changes to pricing, budgets, and lead distribution
• Track and forecast category & partner lead volume
• Manage to business profitability on a partner by partner and category basis by ensuring lead volume and pricing is optimized against our own costs

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Free Food & Snacks
• Stock Option Plan